HELP NEEDED!

 

PLEASE CONSIDER HELPING US TO FULFILL OUR MISSION OF SERVICE TO THE POOR, THE WORKING POOR, AND THE MOST VULNERABLE IN SOCIETY…

 

VOLUNTEER OPPORTUNITY DESCRIPTION

For Catholic Charities of Livingston County

 

Position Title:     Office Receptionist/Front Desk Volunteer

 

Program/Department:           Administration

 

Description of Project/Purpose of Assignment:   To give people calling between 12 noon and 1 PM a live person to speak with and answer basic questions or assist by forwarding calls so that people will not have to

            deal with our phone system, and to provide a backup to the Office Administrator, so that there is always a human contact for clients and visitors.

 

Outline of Volunteer’s Responsibilities/List of Tasks:   Greet visitors to office. Answer phones and connect/transfer calls.   Give out Food Pantry phone numbers by school district. Monitor food pickups as necessary.

Tidy toys and magazine area if phones are slow. Water plants.

 

Training and Support Plan:   Office Manager will train. There is a complete Handbook at the desk. Office Manager or other staff is always available for questions or assistance.

 

Skills/Qualifications Needed for Assignment:   Compassion, respectful of people from all walks of life, patient, willing to listen, basic phone skills. Some

            Spanish helpful, but not required.

 

Time Commitment:   4 – 8 hours per month on a regular schedule.  (Either 9 AM to 1 PM or 12 Noon to 4 PM, biweekly)

 

Location/Geographic Area of Assignment:   Catholic Charities office, Mt. Morris

 

Outcome/Goals of Assignment:   To assist in the work of Catholic Charities by presenting a respectful, helpful presence to clients and the community, and to allow Administration to be able to handle critical

           projects in     a timely, orderly manner.           

 

Reporting required:   Hours logged

 

 

IF INTERESTED, PLEASE CONTACT MARY BETH GUELDNER, VOLUNTEER COORDINATOR AT (585) 658-4466 for FURTHER INFORMATION