Emergency Financial Assistance


If you desire Help*Works assistance, please print and fill out this Payment Assistance Intake Packet for financial assistance. Due to COVID-19 health and safety protocols, we can not accept walk-ins at this time. However, you may drop off this packet during our office hours, Mondays and Thursdays 9-4.

Or, packets with instructions are available in the vestibule at our office located at 34 E. State Street, Mt. Morris. We ask that you complete the information in your car or outside and return via our walk up window. Personals will be filled and packets for assistance will be taken. We will then follow up with each individual over the phone for additional information. Thank you!

For questions on the packet or more information on Emergency Financial Assistance, please contact Jessica Pierce, jessica.pierce@dor.org and Leigh Mankoff, leigh.mankoff@dor.org


Ten nonprofit Rochester area organizations recently received Excellus BlueCross BlueShield’s Community Health Awards to help provide people with better access to food, health care, and assistance. We are proud and grateful to Excellus BlueCross BlueShield for selecting Catholic Charities of Livingston County and our Help*Works program as one of the 10 recipients. Receiving this Award money helps us continue to address the economic needs that influence the health of our community. We also appreciate their good work and support to enhance the quality of life and health of our upstate New York communities.


Each year, Help*Works Community Resource offers emergency assistance to those in need, providing essentials that many of us take for granted.  Help*Works annually assists more than 1,000 families living at or below the poverty level.  Referrals to Help*Works come from the Dept. of Social Services, the Dept. of Health, the Office of Mental Health, Salvation Army, churches, and other community agencies and organizations as well as self-referrals. Help*Works Community Resource has provided Livingston County individuals and families who are struggling in poverty with:

  • Direct emergency assistance including food, utilities, rent, gas, diapers and other personal items.
  • Furniture assistance*
  • Guidance on budgeting and energy conservation
  • Information and referrals to other agencies that might best assist with a client’s needs

*Accepted furniture items for donation include couches, chairs, kitchen/dining tables and chairs, beds, dressers, end tables and lamps. **We do not accept car seats, cribs or crib mattresses or washers, driers and refrigerators. For more information on the Housing program please contact Elijah Truth, Housing Case Worker at (585) 658-4466 ext 12.



These are just a few of the many scenarios that play out at Catholic Charities of Livingston County.  These individuals came to Catholic Charities when they had nowhere else to turn.  They were often filled with anxiety and emotion wanting to know if there is anything that Catholic Charities can do for them.  Catholic Charities is here to provide a hand up, not a hand out.  We help those who are struggling to maintain a level of self-sufficiency.  With your generosity, we can continue to assist individuals and families throughout Livingston County.

Imagine this……There is a fire in your apartment complex, and your apartment is now smoke damaged.  Everything in your apartment is ruined and you cannot stay there.  You are laid off from your job and are currently looking for work.  You do not have the funds for first months’ rent on a new apartment.  What do you do?  The individual contacted caseworker Jessica Pierce at Catholic Charities of Livingston County regarding his situation.  The caseworker was able to help the client in many ways.  We assisted the client with; first months’ rent (with the collaboration of the Salvation Army), furniture, and Good Will gift cards for clothing.  We also collaborated with a church to help pay the clients car insurance payment.   The client wrote a letter to the caseworker stating “I wanted to take a minute to thank you for your kind assistance with my rent payment.  Without your contribution, I might not have a roof over my head.  Not only did you help, you also listened politely, your help has made it possible for me to focus on the good, pick myself up, and keep going.”

Imagine this…… You are a hard-working single mother of 3 young children.  Your home that you are renting to own was just condemned by the Local Code Enforcement and the Health Department.  Your home has been determined uninhabitable due to severe mold, fire safety hazards, a single functioning door, burning outlets, and non-functioning smoke detectors.  You are now told you must leave the home immediately and leave everything behind.  You have nowhere to go.  What do you do? This single mother contacted caseworker Jessica Pierce at Catholic Charities of Livingston County regarding her situation.  Jessica was able to help the client in many ways.  We assisted the client with; finding a place to stay till she found a new apartment, diapers, personal hygiene items, gas cards to get back and forth to her job, gift cards for clothing, Easter baskets, furniture, and her security deposit.  The caseworker also collaborated with Focus on the Children who gave the family new mattresses, box springs, bed frames, bedding, and pillows for all three children.  The client shared “Your charity has done amazing things for my family, thank you, I cannot possibly express how I feel regarding all that has been done for us.  I greatly thank you all for all the services your charity has provided for my family. I am genuinely grateful for all that has been done.”

Contact Us

Catholic Charities of Livingston County
34 E. State Street
Mt. Morris, NY  14510
p:  585-658-4466 | f: 585-658-2513

Walk-in hours:
Monday and Thursday 9am - 4pm

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